Terms of Use
Effective Date: 20th of February 2026
1. Acceptance of Terms
By accessing this website or purchasing our services or digital products, you agree to these Terms & Conditions.
2. Services
We provide:
Alternative dispute resolution consulting and services
Mediation and strategic dispute support
Downloadable contract templates
All services are subject to individual engagement agreements where applicable.
3. No Legal Advice Disclaimer (Templates)
Our downloadable contract templates are for general informational purposes and do not constitute legal advice. Use of a template does not create a lawyer-client relationship unless explicitly agreed in writing.
We recommend seeking tailored legal advice for specific circumstances.
4. Intellectual Property
All website content, templates, branding, and materials are protected by intellectual property laws. You may not reproduce, distribute, or resell materials without written permission.
Templates are licensed for individual business use only.
5. Payment & Refunds
Payment terms are specified at checkout or within engagement agreements.
Due to the digital nature of contract templates, refunds are generally not provided unless required by law.
6. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of our website, services, or templates.
7. Confidentiality
All ADR matters are handled confidentially in accordance with professional obligations and applicable law.
8. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction].
9. Updates
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of revised terms.
Security
Your trust is fundamental to our work. We implement appropriate technical and organisational safeguards to protect your information.
1. Secure Infrastructure
SSL encryption for website data transmission
Secure hosting environment
Encrypted payment processing
2. Confidential Handling
ADR matters and client communications are handled with strict confidentiality and professional discretion.
3. Access Control
Access to client data is limited to authorised personnel only.
4. Digital Product Protection
Contract templates are delivered via secure download links and protected against unauthorised redistribution.
5. Ongoing Monitoring
We regularly review our systems and processes to maintain high security standards.

